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Refund Policy

What we refund, and what we don't.

Last updated: July 2026

Plain English, no small-print games. Hawktalk is a small operation and we tell you exactly where you stand before you pay. Short version: annual plans are non-refundable for the year you're in, but you can cancel future renewals anytime in PayPal — and the Friend of Hawk contribution is a one-time gift that isn't refundable.

Who you're dealing with

Hawktalk is operated by Osprey, an individual sole proprietor in the United States. (An LLC is in the works but not yet formed, so there's no corporate entity to name.) When this page says "we," it means Hawktalk / Osprey. Questions about a payment or a refund go to hawk@hawktalk.ai.

We never touch your card. Every payment runs through PayPal. Hawktalk never sees or stores your card or bank details — PayPal does. The only thing we ever see about a payment is the confirmation ID PayPal hands back, which we show you as your receipt.

Subscriptions

Hawktalk's paid plans are the Voice API tiers. All of them are monthly subscriptions, billed through PayPal:

Pro$10 / moFor a real product shipping voice.
Dev$50 / moFor teams building on the engine at load.
Freedom$250 / moFor production voice at scale — the full Voice API tier.
The exact deal — same words as the pricing page
Billing & refund terms Billed monthly through PayPal — we never see your card. Cancel anytime in PayPal to stop future renewals; the current month is non-refundable.

What that means in practice

  • You pay month to month. The current month is non-refundable — once it's charged, we don't prorate or refund the current term.
  • You can cancel anytime from inside your own PayPal account. Cancelling stops the next renewal — it does not refund the month you're already in.
  • Cancellation happens in PayPal, not through Hawktalk. PayPal manages your subscription, so you're always in control of whether it renews.
  • When a subscription goes through, PayPal shows you a subscription ID and emails you a confirmation. Keep it — that's your receipt.
Want to cancel? Log into PayPal → Settings → Payments → Manage automatic payments (or "Pre-approved payments"), find Hawktalk, and cancel. Your access runs to the end of the year you've paid for, then it won't renew. If you get stuck, email hawk@hawktalk.ai and we'll help you find it.

Friend of Hawk

"Friend of Hawk" is a one-time believer contribution — a way to back the project early. It is not a subscription and it does not auto-renew.

The exact deal — same words as the page
Contribution terms One-time, non-refundable contribution — a believer's vote, not a subscription. Minimum $15; pay more if you're feeling it.

What that means in practice

  • It's a one-time charge of $15 or more, whatever you choose. There's no recurring billing to cancel.
  • It is non-refundable. You're voting with your wallet that Hawktalk should exist — please only contribute what you're happy to give.
  • In return you're on the founders' wall, we honor your founding price for as long as the program runs, and you upgrade before anyone at launch. Your friendcord invite and founding status follow by email — Hawk sends them by hand.
  • PayPal gives you an order ID and a confirmation email. Save the ID — if you don't get your invite, email hawk@hawktalk.ai with it.

If something actually went wrong

The non-refundable terms above are about changing your mind — not about broken charges. If you were double-charged, charged in error, or something clearly didn't work the way it should, that's different. Email hawk@hawktalk.ai with your PayPal subscription or order ID and we'll look into it and make it right. Because PayPal is the processor, you also have PayPal's own buyer protections and dispute tools available to you.

Changes to this policy

If we update these terms, the change applies to payments made after the update, and we'll move the "last updated" date at the top. It won't retroactively change the deal on something you already bought.

Questions

Anything about billing, cancelling, or a refund: hawk@hawktalk.ai. A real person reads it.